|
ASP vs Enterprise Solution
FlexAnswer is available as either a hosted Application Service Provider (ASP), or an Enterprise solution. With a hosted solution a company can have a FlexAnswer service up and running within 24 hours. The Enterprise solution allows a company to more closely integrate FlexAnswer with its current systems and infrastructure.
ASP - hosted solution
As a fully hosted web-based service your company will immediately benefit from:
-
Low start up costs.
-
Service available within 24 hours.
-
No dedicated hardware or software is required.
-
Ability to use the service from any computer with Internet access.
-
Compatibility with all main web browsers (Netscape, Internet Explorer).
Enterprise Solution
The Enterprise solution allows your company to integrate the FlexAnswer service with your legacy IT infrastructure and current/future CRM package. The open standards based XML interfaces of FlexAnswer allow for easy but powerful access to the core components of the question answering service, the business logic layer and the customer service suite.
|
