Integration and Escalation
Give your customers an easy point of escalation and bring fragmented services together.
Escalate for personal answers
Give your customers an easy escalation point to chat to a live agent, send an email or wait for a call back. Allows agents to find quick answers to questions posed in chat.
Integrate and bring services together
Integrate and provide a holistic service. From answering general questions to performing transactions e.g create a ticket, integrate with CRM systems, checking account balances or applying for leave.
Use our standard layout or customise to suit your corporate branding and image.