• Powerful intelligent FAQ solution for customer self service
    • instant answers
    • natural language search
    • real Top FAQs
    • learning engine
  • Simple, intuitive help desk solution for superior customer support
    • email integration
    • customizable
    • service level management
    • RSS
  • snippets & updates
    April 30, 2009
    Agathos Solutions receives the Supplier's Award 2009 from Central Provident Fund Board Singapore in appreciation for excellent service.


    May 02, 2009
    Expert Systems Italy and Agathos Solutions ink exclusive distributorship deal for award winning Cogito natural language and conceptual search engine.


    June 15, 2009
    SPRING Singapore awards contract to Agathos Solutions for FlexAnswer iFAQ for EnterpriseOne website.


  • Customers today demand fast, accurate answers and uncompromising support when they come to your website. Traditional tools such as keyword search and static FAQs are just not up to the mark in making it easy for customers to find answers.

    Our FlexAnswer suite of web customer support solutions will help you enhance your customer service.

    empowers your customers with answers before they pick up the phone or send you an email. And if no answers are found, they can easily escalate their question to request for an email reply.
    flexanswer ifaq
    will then enable you to track support issues to resolution. With email integration, support tickets can be created from multiple channels such as web form, email (to support@yourcompany.com) or right at your front desk.
    flexanswer helpdesk

    Based on our own proprietary natural language processors, FlexAnswer provides an unrivalled level of customer self-help and satisfaction and assists your support staff in quick problem resolution, saving time and money and increasing customer satisfaction.

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