• Powerful intelligent FAQ solution for customer self service
    • instant answers
    • natural language search
    • real Top FAQs
    • learning engine
  • snippets & updates
    Singtel grants a contract to Agathos Solutions to incorporate FlexAnswer iFAQ in its new innovative service website MobileP@y.


    FlexAnswer iFAQ has successfully launched in Philips Family Rewards website – a new loyalty program by Philips Singapore.


    SPRING Singapore awards contract to Agathos Solutions for FlexAnswer iFAQ for EnterpriseOne website.


    Expert Systems Italy and Agathos Solutions ink exclusive distributorship deal for award winning Cogito natural language and conceptual search engine.


    Agathos Solutions receives the Supplier's Award 2009 from Central Provident Fund Board Singapore in appreciation for excellent service.


  • Customers today demand fast, accurate answers and uncompromising support when they come to your website. Traditional tools such as keyword search and static FAQs are just not up to the mark in making it easy for customers to find answers.

    Our FlexAnswer web customer support solutions will help you enhance your customer service.

    empowers your customers with answers before they pick up the phone or send you an email. And if no answers are found, they can easily escalate their question to request for an email reply.
    flexanswer ifaq

    Based on our own proprietary natural language processors, FlexAnswer provides an unrivalled level of customer self-help and satisfaction and assists your support staff in quick problem resolution, saving time and money and increasing customer satisfaction.

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