Discover flexAnswer solutions

Leading Virtual Assistant Platform

Proprietary Natural Language Processing and Machine Learning technologies.

Multi-Channel. Business Grade. Full stack.

 

Our Clients

we believe that true success depends on an
in-depth understanding of our
customer’s needs
.

Key Benefits

  • Increased customer satisfaction with better user experience
  • Up to 60% call deflection and emails up to 55%
  • Single source of truth for customers and staff
  • Reduced staff training from 6 weeks to 1 week
  • Ability to identify Knowledge Gaps and retain knowledge
  • Ability to teach engine and provide continuous learning, questions answered up to 97% accuracy
  • Bring fragmented services together via APIs
  • Understand customer emotion and feedback

If you have any enquiry, please do not hesitate to contact us anytime.